Our detailed photo quilt creation process from beginning to end.
1. Submit your order from our website.
2. We send an Automated Order Confirmation by e-mail followed by a Personal Order Confirmation.
Your personal order confirmation will contain lots of information, such as: partial payment amount, total costs, shipping cost, photo and upload information, our business mailing address, payment information (checks, credit card etc.), photo suggestions, references to your personal web page and a request for partial payment.
3. We Confirm and Schedule your order by receiving and acknowledging your partial payment.
We must receive your partial payment to confirm, create your personal web page and schedule your order.
If paying by credit card, use the Credit Card Payment menu on our website. We process all credit cards, debit and e-check payments through PayPal. You DO NOT have to create a PayPal account. PayPal is our safe, secure credit card processing company. If paying by check, it may take up to 7 days for banks to clear payment.
We create your personal web page, and forward the link to you via e-mail in about 1 business day or less. We will NEVER ask for financial information in an e-mail.
5. Change your photo layout until approved by you.
6. Receive basic fabric colors: When appropriate, we will display fabric selections, based on your color choices, on your web page for your approval well prior to starting your creation.
7. Construction Process: (We do not start construction until we have received your photo layout and fabric confirmation)
8. Send completion notice with any balance due via e-mail, with a request to re-verify the shipping address.
9. Receive any balance due on your creation. We do not ship until we have received the balance due on your order and your shipping address has been re-confirmed.
10. Ship finished Memory Creation to you. We ship via USPS Priority with delivery confirmation. You will receive a shipping/tracking notice soon after your package has been picked up. Your shipping notice will contain a delivery confirmation tracking number…. and we look forward to hearing from you when your special creation arrives.